The closer you are to a situation, the better you’re able to manage it.
Abraham Lincoln would leave the White House to inspect troops and visit generals in the field regarding war plans. It was one thing to send telegraphs and letters; it was quite another to be in the general’s tent discussing next steps. Lincoln knew that proximity is power.
By being near the action, the power Lincoln gained was influence. He could sit across from a general and read body language. Was this commander confident about the condition of the troops? Was he worried about the next campaign? Sitting across from a military leader allowed the president to pick up on cues he never would have gotten from a letter. His ability to read the actions of others gave him influence that allowed him to use his power effectively.
Leadership in a Digital Age
Consider leaders and their teams today and the environments in which they function. We no longer depend on telegraphs or letters, but we do send texts, emails, and Slack messages. Instead of being readers of people, we’ve become gatherers of information. When that happens, we lose influence. We surrender power.
Leaders should rely more on personal interactions than on reports or text messages.
I need to make an important distinction here. I use texting. I email team members. I lean on those methods for short, quick answers and updates. Person-to-person and video calls are my preferred methods of communication. It is then that I can see and feel how the other person is doing. I’m able to sense if their passion is high, listen to their tone for hints of worry, and give them my undivided attention so they feel seen and appreciated.
That gives me influence and the power to improve their work environments so the goals of the company can be achieved.
Distance Dilutes Influence
The more distant a leader becomes from the team, the less influence he or she has to shape decisions or encourage them as they encounter obstacles. Distance can also create the idea that a leader doesn’t care.
Consider the employee who rarely hears from their leader. That team member is more apt to believe their work doesn’t matter and no one cares about them. A leader can change a mindset, inspire, and help solve a problem by simply checking in and listening.
Proximity is power.
You don’t have to be in the same building. But you should be talking to the team. Don’t be on the phone with them to the point they don’t feel trusted. You want your proximity to be seen as caring, not micromanaging.
Where Influence Happens
Leadership doesn’t happen in an ivory tower. You can’t effectively create change through email or text messages. You must be involved in the lives of your people. It is there that trust is built and coaching truly happens.
Be involved.
Listen.
Care.
Don’t be just a contact in a text message. Be someone who knows them.
That’s where influence happens.
It is then you can create change.
Never forget — proximity is power.
Creating Unparalleled Experiences,
Chris Adams
